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I just wanted to thank Infosaic Support for their patience and quick responses to my newbie questions regarding web development. I currently manage 6 websites (and counting) for external clients and every one of them is hosted here due to the fact that you guys are phenomenal at providing outstanding technical support and a fantastic feature set with your hosting packages. Going forward, I'm recommending Infosaic to both clients and colleagues as a "First Choice" host provider. Thanks guys!

Stephen Y. - www.sycomputing.com

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Support 

Support Ticket System:

To open a new support ticket and/or modify/view any of your support tickets, please login to your control panel. Click request support, to open a new ticket. Click on View All Support Tickets in your control panel to view or modify any ticket. If you would like to speak with a technician direct just call 888-855-7084 option 2.

To better assist you with questions you may have about our services or technologies we support, please browse below:

Support home >>Control Panel Support >>Web Server Administration - Directory Permissions

Web Server Administration - Directory Permissions


This allows you to instantly modify permissions associated with specific directories you have created.

 

You have the option of selecting the following:

 

Read/Execute:       

Normal default setting for ASP, ASP.NET, PHP as well as regular HTML pages.

 

Write:                                 

Setting used for uploads, image galleries, document sharing folders, etc.

 

Database Directory:      

Setting for MS Access databases. Also allows OS to write to the

database; however disables anonymous access so no one is able to

download your database without administrative permission.

 

Password Protected:

Setting which prompts visitors for a password.


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