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The customer service, reliability, and performance we have received from Infosaic have all been top-notch. We have already recommended you to a number of our associates and will continue to do so. Keep up the excellent work!!!

Lexton R. - www.A1CRUISES.com

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Support 

Support Ticket System:

To open a new support ticket and/or modify/view any of your support tickets, please login to your control panel. Click request support, to open a new ticket. Click on View All Support Tickets in your control panel to view or modify any ticket. If you would like to speak with a technician direct just call 888-855-7084 option 2.

To better assist you with questions you may have about our services or technologies we support, please browse below:

Support home >>User's General Mail Settings >>Settings - Spam Filtering

Settings - Spam Filtering


My Spam Filtering

There are many advanced Anti-Spam measures that will help keep your inbox free of unwanted junk mail. Your domain administrator has probably already set up some basic spam options. To customize the way junk e-mail is processed for your account, go to Settings -> My Spam Filtering.

Use default spam settings - Choose this option to accept the default spam options provided by your domain administrator. The settings will be displayed for your reference.

Override spam settings for this account - Select this option to customize the way spam is handled, and to override the settings created by the domain administrator. More information about the types of actions allowed can be found below.

Trusted Senders - Email addresses (ex: joe@example.com) or domain names (ex: example.com) can be added to your list of trusted senders. When email comes in from a trusted sender, all spam filtering for that email is bypassed. Enter one email address or domain name per line.

Overriding Settings

When you choose to override the spam options set by your domain administrator, you get to choose the actions that are taken when email comes in that has a low, medium, or high priority of being spam. For each spam level, choose the action you wish to take. If you chose to add text to the subject line of messages, enter in the text in the box below the action drop down.

When all settings are entered, click on the Save link.


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