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Support 

Support Ticket System:

To open a new support ticket and/or modify/view any of your support tickets, please login to your control panel. Click request support, to open a new ticket. Click on View All Support Tickets in your control panel to view or modify any ticket. If you would like to speak with a technician direct just call 888-855-7084 option 2.

To better assist you with questions you may have about our services or technologies we support, please browse below:

Support home >>Domain Administrator's - List Server Help >>Digest Mode - Subscribers

Digest Mode - Subscribers


Digest subscribers are those email addresses that will receive list posts in digest format, rather than receiving all emails as they get posted to the list. To modify the digest subscribers for a mailing list, choose Digest Subscribers from the manage drop-down menu in the Mailing Lists page.

You will see a page that shows all of the email addresses of people who have subscribed to your list in digest mode. Keep in mind that digest mode has a different subscriber list, so if people want to receive posts in the normal format, you'll need to enter them in Subscribers.

Add Addresses - Click on this button to add one or many email addresses to the list. Ensure that you enter one email address per line when adding them. Duplicates will not be added.

Download - This button will initiate the download of a .txt file that contains all subscribers to your mailing list.

Upload - Click on this button to upload a new .txt file containing list subscribers (one per line). Choose whether you wish to append the uploaded contents to the existing list, or whether you wish to completely replace the list with the new one. Browse to the file and click OK to upload and process the list. Duplicates will not be added.

Delete All - Deletes all email accounts in the list. A confirmation dialog will appear. Once you have deleted subscribers, it is not possible to get them back, so it is recommended that you first download the list before deleting the users.

Delete Link - Click on the delete link next to an email to remove it from the list


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