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Support

Support Ticket System:

To open a new support ticket and/or modify/view any of your support tickets, please login to your control panel. Click request support, to open a new ticket. Click on View All Support Tickets in your control panel to view or modify any ticket. If you would like to speak with a technician direct just call 888-855-7084 option 2.

To better assist you with questions you may have about our services or technologies we support, please browse below:

Support home >>Reporting >>Custom Reports

Custom Reports

Understanding Custom Reports

Custom Reports are similar to Standard Reports except that with Custom Reports, you are able to add the Report Items you find most beneficial and generate your own Report.

SmarterStats comes with many Standard Reports but it may not have all the report items you would like to see. For information on how to create a custom report click here. After you name and save the report, it will immediately be listed under the Custom Reports section of the sidebar.