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Infosaic has been excellent when I needed any help and they have been very fast in providing whatever solution I needed. 5 stars from me and thank you for your service!

Vladimir P. - www.expinion.net

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Support 

Support Ticket System:

To open a new support ticket and/or modify/view any of your support tickets, please login to your control panel. Click request support, to open a new ticket. Click on View All Support Tickets in your control panel to view or modify any ticket. If you would like to speak with a technician direct just call 888-855-7084 option 2.

To better assist you with questions you may have about our services or technologies we support, please browse below:

Support home >> Technical FAQ

Technical FAQ

What OS do you use?
What are your server specifications?
What Web Server do you use?
What is your network connection?
What is your server up-time?
How do I contact technical support?
What are your mail server names?
What are your name servers?
What databases do you support?
Do you support FrontPage?
Do you support Visual Interdev objects?
What TECHNOLOGIES/COMPONENTS do you support?
Do you support anonymous FTP?
Do you support MySQL?
Do you support Cold Fusion?
Do you offer a shopping basket for e-commerce package?
Do you provide access to raw log files?
Will my web site be backed up? How often?
How do I set up an SSL Certificate?
Do you have a control panel?
What information do I need to provide when purchasing a Dedicated SSL Certificate?

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